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What Do You Do When They’re “cutting back”?

Apr 1st, 2009  |  Categories:  Etiquette
Alan Weiss
You should be hearing more and more of “We’re tightening our belt,” and “We’ve learned our lesson about expenses,” and “We’ve frozen purchases.” That’s right, you should be hearing it. That’s because people get scared, and they try to manage the known (expense) instead of the less-than-known (revenue and profit). Your job is to help them be less scared. MUCH less scared. Coolness under fire Here are some highly appropriate responses to those objections above: • I don’t …

Alan Weiss

Alan Weiss, Ph.D., is the author of twenty-seven books appearing in 8 languages. He runs his famous Million Dollar Consulting® Colleges all over the world, and has consulted with over 500 organizations, such as the Federal Reserve, Mercedes-Benz, Hewlett-Packard, and J.P. Morgan Chase. He serves on a half dozen boards, and is the only non-journalist to have ever received the Lifetime Achievement Award from the American Press Institute. You can reach him at Alan@summitconsulting.com or his blog, http://www.contrarianconsulting.com.